Privacy Policy

Last updated: July 7, 2025

1. Introduction

Lourdes Cardoso Skin & Spa (“we”, “us”, “our”) is committed to protecting your privacy. This Privacy Policy describes how we collect, use, and share your information when you:

Visit or make a purchase on lourdescardososkinspa.com,
Click any links redirecting to a third‑party booking provider, or
Interact with our beauty products e‑commerce services.

2. Information We Collect

Personal Information: Name, email, phone number, billing/shipping address, and payment details during purchase or booking.
Device & Browsing Data: IP address, browser type, purchases, page views, device data, geolocation, cookies, and other tracking technologies.

3. How We Use Your Information

We use collected data to:

Process transactions and manage orders, bookings, and returns
Communicate about appointments, products, promotions, and updates
Improve our website and personalize your experience
Comply with legal obligations, prevent fraud, and ensure security

⭐ 4. Text Messaging & Communication Consent

By providing your phone number through our website, booking system, checkout, or forms, you consent to receive SMS/text messages from Lourdes Cardoso Skin & Spa. These may include:

Transactional Messages

Messages related to your appointments, orders, account notifications, and services you request.
Examples include:

Appointment reminders
Booking confirmations or updates
Order/shipping notifications
Account or service alerts

Marketing & Promotional Messages

With your express consent, we may send:

Special offers
Discounts
New product or service announcements
Promotional campaigns

Your Rights & Opt‑Out Options

Message frequency varies.
Message & data rates may apply.
Reply STOP to opt out of marketing messages at any time.
Reply HELP for assistance.
Opting out of marketing texts does not affect your ability to receive essential transactional messages.

We do not sell or share your phone number with third‑party marketers. All messaging is compliant with TCPA, CTIA, and applicable federal and state regulations.

5. Sharing Your Information

We share data only as necessary to:

Process payments (e.g., Stripe, PayPal)
Handle shipping (e.g., USPS, UPS, FedEx)
Enable third‑party booking systems for spa and services
Use analytics or email marketing platforms
Comply with legal requirements or enforce our terms

Note: Once you leave our site (e.g., to a third-party booking system), our Privacy Policy no longer applies. Please review the policies of those external sites.

6. Cookies & Tracking

Our website uses cookies, pixels, and similar tools to:

Maintain session information
Remember preferences
Analyze site performance
Support marketing and targeted ads

7. Your California Privacy Rights

If you are a California resident, you may request information about the personal data we share with third parties for their direct marketing purposes.

8. CCPA / CPRA Rights

You have the right to:

Know what information is collected and shared
Request deletion of personal information
Opt out of data selling/sharing (we do not sell data)
Not be discriminated against for exercising your rights

9. Minors

Our website is not intended for children under 16. We do not knowingly collect personal information from minors without parental consent.

10. Security & Retention

We implement administrative, technical, and physical safeguards to protect your data. Information is retained only as long as necessary to fulfill its purpose.

11. Third‑Party Links

Our site may include links to external websites, such as booking platforms and payment processors. We are not responsible for their privacy practices.

12. Policy Changes

We reserve the right to update this Privacy Policy at any time. Changes will be posted with a revised “Last updated” date.

13. Contact Us

Email: info@lourdescardososkinspa.com
Phone: (909) 371‑0034
Mail: Lourdes Cardoso Skin & Spa, Attn: Privacy
16701 Valley Blvd Suite C, Fontana, CA 92335, California

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